Certain .MP3 songs are not playing on the system.

8669 Views 14 Replies 6 Participants Last post by imaddicted2u, Apr 11, 2022

ralph_venue

Discussion Starter · Apr 6, 2022

I have an issue with certain .mp3 songs not playing on the car's music player.
Some .mp3 songs are working fine, but some new ones are not.
My PC and phone recognize them and plays them perfectly.

The car's music player recognizes them and even reads the names on the screen but does not play them and skips.
It would read "Race Against the Machine" for like 1 second, then skips to a song that is playable.

Any suggestions?

I tried to format my usb flash drive to FAT32, and it did not solve the problem.

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venue1947

· #2 · Apr 6, 2022

ralph_venue said:
I have an issue with certain .mp3 songs not playing on the car's music player.
Some .mp3 songs are working fine, but some new ones are not.
My PC and phone recognize them and plays them perfectly.

The car's music player recognizes them and even reads the names on the screen but does not play them and skips.
It would read "Race Against the Machine" for like 1 second, then skips to a song that is playable.

Any suggestions?

I tried to format my usb flash drive to FAT32, and it did not solve the problem.

I don't have my Venue yet...it's supposed to have been made in March and now to be made this month...when I test drove a dealer Venue I took along an USB that I put some music on to see if it would play on the system and it did so I've now got a 128GB USB and have put almost enough music on it to fill it and I'm hoping it all works...I've downloaded the music from my laptop to the USB and use "wave" format...I wish the manufactures wouldn't have discontinued the CD player...I have tons of CD's and as well over the years I've transferred music from my LP's to my PC and used wave format and much of that I put on CD's...I've got well over 300 LP's and have been transferring them to my PC and then to CD's over time to play in my cars and I have one hell of a lot of CD's...I'm the kind of person that only wants to listen to mostly my music when I want to and using CD's did that for me and there's no way I'm going to fill my iphone with my music I'll use a USB drive...I'm 75 and I don't live on an iphone and the only reason I have one instead of just a plain cell phone is because my kids only text and now texting seems to be the preferred form of communication 🙄😏🤣.

not sure if this helps you or not and if the USB drive doesn't work for me there are CD players that I can buy for the cars that we have now and plug into the USB's and these players do the converting formats that today's systems want to see.

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Chicago Jake

· #3 · Apr 6, 2022

I had problems playing music from a USB stick at first, too. I reformatted the stick to NTFS format and MOST of the problems went away.

The only remaining problem is that the "random" function sucks. No matter how many songs are in a folder, it will only play about five of them over and over and over. But playing them in order always works just fine.

You can always Android Auto or Apple Carplay and then use the music player on your phone. Of course that brings in a whole other list of problems!

Abdat

· #4 · Apr 8, 2022

I Have Android Auto or Apple CarPlay keeps disconnecting/stopping problem on my 2022 venue too

ralph_venue

Discussion Starter · #5 · Apr 10, 2022

Had to convert the non-working ,mp3 to .wav files, and it solved the problem.
Maybe I had some corrupt MP3 files.
I don't know.

venue1947

· #6 · Apr 10, 2022

ralph_venue said:
Had to convert the non-working ,mp3 to .wav files, and it solved the problem.
Maybe I had some corrupt MP3 files.
I don't know.

great to see that worked for you...I've been using wav files since way back about 20 years ago when my first PC was I believe W94 or lower and used RIXIO Easy Media Creator for music and video etc...so it looks like I should be okay for when my Venue gets built cause I have close to 128GB worth of music on a USB stick.

imaddicted2u

· #7 · Apr 10, 2022

USB specs and display audio manual. Seems to be a 8000 file limit. In another forum I read about a 32GB USB drive limit but nothing in the manual confirms that.

https://owners.hyundaiusa.com/content/dam/hyundai/us/myhyundai/manuals/glovebox-manual/2020/venue/2020%20Venue%20Display%20Audio%20Value%20User's%20Manual.pdf

Font Parallel Number Screenshot Document

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venue1947

· #8 · Apr 11, 2022

imaddicted2u said:
USB specs and display audio manual. Seems to be a 8000 file limit. In another forum I read about a 32GB USB drive limit but nothing in the manual confirms that.

https://owners.hyundaiusa.com/content/dam/hyundai/us/myhyundai/manuals/glovebox-manual/2020/venue/2020%20Venue%20Display%20Audio%20Value%20User's%20Manual.pdf

View attachment 1194

thanks for the info...I see the info is for 2020 and I wonder if it's changed any for 2022...as I've posted, I don't have my Venue Ultimate yet...it was to be built in March and was to be 9 in priority sequence and then I got an email from Hyundai sating that it was to be moved to April and it is 4 in priority sequence so I won't know anything about the USB performance other then it worked when I did a test drive at the dealers with another Venue and my music is in wav format.

imaddicted2u

· #9 · Apr 11, 2022

venue1947 said:
thanks for the info...I see the info is for 2020 and I wonder if it's changed any for 2022...as I've posted, I don't have my Venue Ultimate yet...it was to be built in March and was to be 9 in priority sequence and then I got an email from Hyundai sating that it was to be moved to April and it is 4 in priority sequence so I won't know anything about the USB performance other then it worked when I did a test drive at the dealers with another Venue and my music is in wav format.

I couldn't find any newer manual on the Hyundai site or elsewhere. I don't think the electronics have changed in newer model years. Just try it when you get your Venue and hope it works. It could work but not see all the folders or songs if what's on the USB exceeds the limits. I use wireless Android Auto on my phone and don't use the USB port so have had no reason to try it.
I do know that you can't use a USB hub to expand the number of ports, I tried it and it wouldn't work.

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nicedream

· #10 · Apr 11, 2022

ralph_venue said:
I have an issue with certain .mp3 songs not playing on the car's music player.
Some .mp3 songs are working fine, but some new ones are not.
My PC and phone recognize them and plays them perfectly.

The car's music player recognizes them and even reads the names on the screen but does not play them and skips.
It would read "Race Against the Machine" for like 1 second, then skips to a song that is playable.

Any suggestions?

I tried to format my usb flash drive to FAT32, and it did not solve the problem.

Depending on where you get your mp3 files from, there can be "issues" playing certain files on certain hardware. It used to happen more in the "early days" of mp3s, but you still see it from time to time today.

I used to have an mp3 player that I used on runs a few years ago (before Garmin added music to some of their watches), and there was one particular track that would always take ~20 seconds for the player to start playing it. Like it was doing some kind of work internally to figure out what was going on with that file. But it played fine everywhere else.

You may want to consider converting these files to FLAC for use in your car. Unlike mp3s, it's a lossless format. So you'd get some compression back, but not at the expense of further reducing sound quality.

nicedream

· #11 · Apr 11, 2022

imaddicted2u said:
USB specs and display audio manual. Seems to be a 8000 file limit. In another forum I read about a 32GB USB drive limit but nothing in the manual confirms that.

Even if Hyundai says that officially, it's probably not true. I use a 128GB drive in mine all the time.

imaddicted2u

· #12 · Apr 11, 2022

nicedream said:
Even if Hyundai says that officially, it's probably not true. I use a 128GB drive in mine all the time.

Just curious, do you also have more than 8000 song files? If that limit is true, you'll likely hit it before you run out of GBs. I didn't see anywhere that Hyundai specified a max drive size. Where I read about drive size was when someone tried a 128GB, it didn't work, a 32 GB drive was recommended and it worked. It could be that some brands work while others don't.

nicedream

· #13 · Apr 11, 2022

imaddicted2u said:
Just curious, do you also have more than 8000 song files? If that limit is true, you'll likely hit it before you run out of GBs. I didn't see anywhere that Hyundai specified a max drive size. Where I read about drive size was when someone tried a 128GB, it didn't work, a 32 GB drive was recommended and it worked. It could be that some brands work while others don't.

No, not even close to 8000.

If you think about it, the size of the drive shouldn't really matter. The question should be whether or not the filesystem type is supported.

nicedream

· #14 · Apr 11, 2022

Chicago Jake said:
I had problems playing music from a USB stick at first, too. I reformatted the stick to NTFS format and MOST of the problems went away.

The only remaining problem is that the "random" function sucks. No matter how many songs are in a folder, it will only play about five of them over and over and over. But playing them in order always works just fine.

You can always Android Auto or Apple Carplay and then use the music player on your phone. Of course that brings in a whole other list of problems!

I never use random. But one bug I notice is that the beginning of every song is always cut off. I'm only talking like the first ~1 second, so it's not that big a deal. But still, it's 2022 and playing mp3 files should be a non-issue.

I went to the updates.hyundai.com site, where the updates for both the navigation system and Display Audio are posted, and reported this problem.
The response I got was not exactly helpful:

Unfortunately if the factory radio included with your model/year vehicle is not a navigation unit, it would not be compatible with our map update. Display Audio units that do not have nav features may have updates available however, we do not have the specific details on this as we handle the mapping updates only. If you have any questions or concerns about the availability of updates for Display Audio units, please reach out to the manufacturer directly through their consumer affairs or customer service departments.

You may be able to find a Display Audio update at: update.hyundai.com

Please let us know if you have any further questions about map navigation updates at any time, we are happy to help.

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imaddicted2u

· #15 · Apr 11, 2022

When you hit 8000 song you'll likely have lots of space left on your 128GB, if you go over the 8000 limit, you will just see the first 8000. At least that's the way I understand it.

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