[OutofPocketTownie]

All. Submitted the following incident to the NHTSA. Here's a summary of what happened yesterday.

I initially experienced a strange minor revving of RPMs up and down while sustaining pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate/maintain the speed of the vehicle and needed to pull over on the shoulder of the highway. Luckily, I had the car positioned in the right lane of the highway after it started acting up, so getting over to the righthand was safer/easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The 2020 Venue SE automatic only had about 26,300 miles on it.

 

[ralph_venue]

I've experienced similar issues, but I have to remember that 134 horses are not really that powerful, plus factor in the weight of the load.

Mine struggles when going uphill.
I also found out that the car doesn't like it when I floor it.
Gradual acceleration is best rather than flooring it.

 

[OutofPocketTownie]

I think you misinterpreted my initial posting.. I lost all power to propel the car forward whatsoever, and needed to get the car towed. I went from going on the highway at 60+ mph to stuck at 0 mph, as the gas pedal stopped working while I was driving. It wasn't a symptom of me thinking there was more horsepower or trying to floor it. I've had the car for a few years and am pretty familiar with it's capabilities and limitations. This event was dangerous and potentially life threatening if I was stuck in the left lane of traffic during the uncontrolled slowdown. There were some RPM warning signs ahead of time that prompted me to get in the right lane.

Sharing it here in the event that the awareness is helpful for people if a similar situation happens to them.

 

[imaddicted2u]

Would you please report back with the outcome? Thanks.

 

[Chicago Jake]

Would you please report back with the outcome? Thanks.

Yes, definitely! Thanks for sharing this episode, and I look forward to hearing the diagnosis.

 

[justin1138]

I've experienced similar issues, but I have to remember that 134 horses are not really that powerful, plus factor in the weight of the load.

Mine struggles when going uphill.
I also found out that the car doesn't like it when I floor it.
Gradual acceleration is best rather than flooring it.

Put it in "sport" mode (round control below the tranny shifter), and it will accelerate faster and delay shifting. I've only used sport mode a few times like in cities when merging in and off highways.

But like others have said, OP had a critical failure which sounds like a software issue. Hopefully they can reflash the software or something. That's a scary situation.

 

[rntressy]

All. Submitted the following incident to the NHTSA. Here's a summary of what happened yesterday. I initially experienced a strange minor revving of RPMs up and down while sustaining pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate/maintain the speed of the vehicle and needed to pull over on the shoulder of the highway. Luckily, I had the car positioned in the right lane of the highway after it started acting up, so getting over to the righthand was safer/easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The 2020 Venue SE automatic only had about 26,300 miles on it.

Hello all, My 2021 Venue at around 33,000 miles started this revving and rpms bouncing around 2-3 while gas pedal applied. I took it into dealership for service, they couldn't replicate it so they told me they "reset" the transmission and said that should fix it. It didn't. Only once or twice the light came on the dashboard but would then go off after the car was parked and turned off and not come back on, and once a message popped up saying a problem occurred with the vehicle. My "car care" on the app stated all was fine. The "reset" didn't fix it. One day a dash light then it goes off again. I called to let them know it needs to be brought in, they set an appointment for weeks away. This is an intermittent issue so sometimes it drives fine and other times the revving, I told them I wasn't so sure it's only transmission as it seems like a shifting issue but also seems like maybe a fuel injection issue? Now yesterday it completely acts like the transmission is t shifting at all like it's supposed to and the rpms go way up to 5-6 when I'm pushing gas pedal and speed is only like 35-40. Then at a stop, although pushing gas pedal, it barely propels forward and speed at 10 with rpms at 4-5 and a new rough running loud sound occurs. Ugh! I called to tell them I need to bring it in now, not the scheduled appt for Feb 17. This is scary and sad, I love my venue and hate that it's breaking on me at less than 40,000 miles. It seems others are having a similar issue? Did anyone get an answer to the problem?

 

[venue1947]

I think I saw in your post that you have a 2020...I have a 2022 Ultimate [Canadian model] and the 2022 transmission is called an "IVT" [intelligent VT]...I don't know if the name IVT is new and if the transmissions has been upgraded for 2022 and if the IVT name has always been what it's called.

Over the last few years I followed the Venue model road tests that I've seen by various car magazines and u-tube testers and they complained of the lack of power and noise etc. of the transmission and since I've gotten my 2022, I've no idea of the crap these testers are talking about, because I have no noise or any issue with the transmission and have tons of power in normal mod and of course the sport mod is just what it says, and holds the rpm gears longer.

Now maybe I'm one of the lucky ones who got an exceptional Venue...I do know a bit about cars because my Venue is my daily driver and I've always had daily drivers that are similar to the Venue, because my toy cars, which are never driven in winter months, have always been high performance cars over the last 50 years, from high horsepower cars like Dodges to Corvettes, and right now I have a 1999 Camaro SS, and my Venue has better power then I was expecting.

I'm just wondering if there's been an update on the transmissions since the Venue first started out, and if it turns out that the transmission is the problem and it needs replacing, maybe they can change it with the newer one.

Here's hoping they can get your troubles fixed sooner then later and we're all waiting to here your out come...best of luck!

 

[imaddicted2u]

IVT has always been the Hyundai moniker for CVT. Differences from CVT to IVT include simulated shift points and chain belt instead of segmented steel push belt. The concept is basically the same. I posted some tech info in this link.

Smartstream IVT

Smartstream IVT In internal combustion engine vehicles (ICEVs), the transmission serves an important role of situationally adjusting the engine RPM to allow controlled application of power. Appropriate shifting of gears can let the engine to continuously function at the desired range of...

www.venuedrivers.com

 

[OutofPocketTownie]

All here's the latest update. My local Hyundai dealer was able to determine the problem after three separate times in the shop over the past month about the same issue (2/03/23 receipt, 2/21/23 receipt, and ongoing). The 2/03/23 is from when they couldn't replicate the issue so I begrudgingly took the car back. Shifting was still rough so I took it back in - they tried to install an engine software update for the 2/21/23 service but that didn't work. Most recently, I drove it from my home to one of the local airports on 2/26/2023 (roundtrip of about 80 miles). It was still lurching on the shifts and, around mile 60 of the trip, the check engine light came on. I stopped at a nearby AutoZone and had them check the code for me. The code was P0867, "Transmission Fluid Pressure DTC Severity 2 of 3: Repair immediately if driveability issues are present." Since my local Hyundai dealer was closed at the time, I dropped off the car at the dealer on 2/27/23 for diagnosis. According to the Hyundai dealer, the transmission completely failed on their mechanics today (2/28/23), and the transmission fluid was dark and looked burnt. The dealer submitted a warranty request to Hyundai for a new transmission. The root cause of the problem is still unknown, so hopefully, the NHTSA and/or Hyundai's national investigative team (I have cases open with both) can better understand the issue and potentially discover a necessary recall for Venues. Having a transmission fail around 27k miles is a significant concern. The new transmission is expected to be delivered to the dealer in 5 days and then another few days for the dealer's mechanics to install it. Should be back on the road in 7-10 days.

 

[OutofPocketTownie]

Hello all, My 2021 Venue at around 33,000 miles started this revving and rpms bouncing around 2-3 while gas pedal applied. I took it into dealership for service, they couldn't replicate it so they told me they "reset" the transmission and said that should fix it. It didn't. Only once or twice the light came on the dashboard but would then go off after the car was parked and turned off and not come back on, and once a message popped up saying a problem occurred with the vehicle. My "car care" on the app stated all was fine. The "reset" didn't fix it. One day a dash light then it goes off again. I called to let them know it needs to be brought in, they set an appointment for weeks away. This is an intermittent issue so sometimes it drives fine and other times the revving, I told them I wasn't so sure it's only transmission as it seems like a shifting issue but also seems like maybe a fuel injection issue? Now yesterday it completely acts like the transmission is t shifting at all like it's supposed to and the rpms go way up to 5-6 when I'm pushing gas pedal and speed is only like 35-40. Then at a stop, although pushing gas pedal, it barely propels forward and speed at 10 with rpms at 4-5 and a new rough running loud sound occurs. Ugh! I called to tell them I need to bring it in now, not the scheduled appt for Feb 17. This is scary and sad, I love my venue and hate that it's breaking on me at less than 40,000 miles. It seems others are having a similar issue? Did anyone get an answer to the problem?

I recommend you report your experience to NHTSA via Report a Safety Problem | NHTSA. The more people report similar issues, the more likely they are to investigate and ID a recall fix.

 

[OutofPocketTownie]

All. Reviewing the NHTSA-compliant list for the Venue, there are many similar situations being reported, most recently by someone on 2/12/23: "While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move..." 2020 HYUNDAI VENUE 5 HB FWD | NHTSA.

Keep this in mind and stay safe out there!

 

[rntressy]

All. Reviewing the NHTSA-compliant list for the Venue, there are many similar situations being reported, most recently by someone on 2/12/23: "While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move..." 2020 HYUNDAI VENUE 5 HB FWD | NHTSA.

Keep this in mind and stay safe out there!

Mine was doing basically the same thing, 2021 venue denim, they ended up replacing my transmission.

 

[rntressy]

All here's the latest update. My local Hyundai dealer was able to determine the problem after three separate times in the shop over the past month about the same issue (2/03/23 receipt, 2/21/23 receipt, and ongoing). The 2/03/23 is from when they couldn't replicate the issue so I begrudgingly took the car back. Shifting was still rough so I took it back in - they tried to install an engine software update for the 2/21/23 service but that didn't work. Most recently, I drove it from my home to one of the local airports on 2/26/2023 (roundtrip of about 80 miles). It was still lurching on the shifts and, around mile 60 of the trip, the check engine light came on. I stopped at a nearby AutoZone and had them check the code for me. The code was P0867, "Transmission Fluid Pressure DTC Severity 2 of 3: Repair immediately if driveability issues are present." Since my local Hyundai dealer was closed at the time, I dropped off the car at the dealer on 2/27/23 for diagnosis. According to the Hyundai dealer, the transmission completely failed on their mechanics today (2/28/23), and the transmission fluid was dark and looked burnt. The dealer submitted a warranty request to Hyundai for a new transmission. The root cause of the problem is still unknown, so hopefully, the NHTSA and/or Hyundai's national investigative team (I have cases open with both) can better understand the issue and potentially discover a necessary recall for Venues. Having a transmission fail around 27k miles is a significant concern. The new transmission is expected to be delivered to the dealer in 5 days and then another few days for the dealer's mechanics to install it. Should be back on the road in 7-10 days.

Yes! My 2021 venue denim edition had the same issues, same "couldn't replicate" experience, next time will have you drive with our tech, reset the transmission computer, etc, called them to tell them still giving me problems, was going to be weeks to get an appointment, it ended up becoming a safety issue for sure so I called and had them tow it. They ended up replacing the transmission under warranty. . And apparently with the posts I am seeing here, there is a need for a recall of the transmissions. If you need more input for the cases you've opened. Maybe my experience can help.

 

[venue1947]

has anyone seen or heard what Hyundai has found to cause the failures and does KIA also us the same transmission and if so have their customers been experiencing the same problems...my Venue is a 2022 and I wonder if the 2022 and 2023's have the same transmissions as the previous years or have the transmissions been changed to rectify the problem?

I'd think Hyundai would also look to see if the problem isn't the transmission but maybe it's the way the computer has been programed to control the transmission or anything else that the computer systems do to how our vehicles operate...every computer failure I've had since computers have been out, has been a part of the computer that has failed and needed to be replaced not the whole thing, except when the part and repair cost is almost the same cost of buying a new one...we have computers that are mainly under the hood of our engines that are exposed to harsher environments then the ones in our homes or the ones we carry in out pockets every where we go, so I'd think Hyundai would also think along those lines.

if the IVT's are a problem, I have no problem with Hyundai replacing mine with a manual one and I'm sure many here would feel the same way. 🤷‍♂️😁

 

[rntressy]

has anyone seen or heard what Hyundai has found to cause the failures and does KIA also us the same transmission and if so have their customers been experiencing the same problems...my Venue is a 2022 and I wonder if the 2022 and 2023's have the same transmissions as the previous years or have the transmissions been changed to rectify the problem?

I'd think Hyundai would also look to see if the problem isn't the transmission but maybe it's the way the computer has been programed to control the transmission or anything else that the computer systems do to how our vehicles operate...every computer failure I've had since computers have been out, has been a part of the computer that has failed and needed to be replaced not the whole thing, except when the part and repair cost is almost the same cost of buying a new one...we have computers that are mainly under the hood of our engines that are exposed to harsher environments then the ones in our homes or the ones we carry in out pockets every where we go, so I'd think Hyundai would also think along those lines.

if the IVT's are a problem, I have no problem with Hyundai replacing mine with a manual one and I'm sure many here would feel the same way. 🤷‍♂️😁

Yes! Had they told me they were replacing it, I would have requested to replace it with a manual!!

 

[benkol]

my Venue is a 2022 and I wonder if the 2022 and 2023's have the same transmissions as the previous years or have the transmissions been changed to rectify the problem?

same CVT transmission in North America in all Venue sold.
This is the first and only CVT gearbox currently produced by Hyundai.
Unfortunately it seems that more and more of them are starting to fail at low miles.
It's a shame they didn't install their reliable planetary gearbox like in Australia and India Venue.

 

[imaddicted2u]

has anyone seen or heard what Hyundai has found to cause the failures and does KIA also us the same transmission and if so have their customers been experiencing the same problems...my Venue is a 2022 and I wonder if the 2022 and 2023's have the same transmissions as the previous years or have the transmissions been changed to rectify the problem?

I'd think Hyundai would also look to see if the problem isn't the transmission but maybe it's the way the computer has been programed to control the transmission or anything else that the computer systems do to how our vehicles operate...every computer failure I've had since computers have been out, has been a part of the computer that has failed and needed to be replaced not the whole thing, except when the part and repair cost is almost the same cost of buying a new one...we have computers that are mainly under the hood of our engines that are exposed to harsher environments then the ones in our homes or the ones we carry in out pockets every where we go, so I'd think Hyundai would also think along those lines.

if the IVT's are a problem, I have no problem with Hyundai replacing mine with a manual one and I'm sure many here would feel the same way. 🤷‍♂️😁

The KIA soul has the same transmission along with many other Hyundai/Kia models. There were problems in 2019/2020 when the Soul was released. There were software updates applied that was supposed rectify the problem. I expect those same updates were applied to the Venue but did it fix the problems or just push them further down the road. Like anything mechanical there will be a percentage of failures but are the IVT failures above what would be considered the normal failure rate.
In a IVT/CVT there is only 1 drive element, the chain, so when it breaks, it tends to be stop. Not good when driving on the highway. Leaks at either of the cone pulleys can cause drive issues that lead to complete failure.
I'm not sure replacing the IVT with a manual is a possible option.
CVTs are pretty common in many cars manufactured by the big car makers. Here is a list from 2021. The Hyundai/Kia IVT is different from most in that it has a drive chain instead of a segmented steel belt.

https://www.cars.com/articles/which-cars-have-cvts-432407/

 

[imaddicted2u]

same CVT transmission in North America in all Venue sold.
This is the first and only CVT gearbox currently produced by Hyundai.
Unfortunately it seems that more and more of them are starting to fail at low miles.
It's a shame they didn't install their reliable planetary gearbox like in Australia and India Venue.

They are all in on the IVT, there are 3 units being manufactured now, the CF18 in the Venue is now being manufactured in South Korea, Mexico and China.

https://www.hyundai-transys.com/en/product/passenger-vehicle-powertrain/ivt.do;jsessionid=9EA1566D9635B4CC7E686511808935FB?tabindex=Y

 

[imaddicted2u]

Safety issues in USA can be reported here:

Report a Safety Problem | NHTSA

File a complaint with NHTSA if you experienced a vehicle, tire, car seat or equipment safety problem that could be a safety defect.

www.nhtsa.gov

In Canada:

Report a potential safety defect of vehicles, tires and child car seats

Find out what can be reported as a safety defect, report possible safety defects, find information for vehicle fuel consumption and emissions concerns

tc.canada.ca