Technical Glitch, Issues with My New Face Lift Venue

I got my Face Lift Venue on 30 June 2022, since then till January 2023 my vehicle had got stuck thrice on the way on road, once at the service center itself. Vehice engine dose not get started, But unfortunately no one was able to diagnose the problem any time, 2 times parts are changed on assumptions that this may be the cause as system is not showing any cause and assurance is given it will not happen again for the same part.. unfortunately last it happened again in Jan 2023 where different views of authorized service center were heard, RSA appointed by co. Was called as vehicle got stuck, he informed battery is gone, in just 6 months, where as service center person told no problem with battery, when I forced to check they agreed and got battery changed. I am surprised a battery is not getting charged while running and suddenly vehicle gets stop and engine is not getting started.

Service center informs it may be because of software update which is done now, as per them Hyundai did provided update In January 2023

I am very much disappointed with the service, Replies and Veunue. It seems a Biggest Mistake to buy venue.

My question is who will be responsible for any mishap because of so called Software update,

Team can reach me out on for further information and details.

Umesh Mansani